Policy & Procedures

Our Customized Policies and Procedures (P&Ps) provide direction, guidance and oversight for Mission Critical, Healthcare, and Schools operations.

Processes which typically require a policy and procedure are:

  • high-volume
  • high-risk
  • high-cost
  • problem-prone
  • regulatory-required
  • new

Policies and procedures are aligned with the respective business segments and are intended to address the majority of situations. Unusual situations will occur, for which the P&P is deemed inapplicable; in this instance, the staff member notifies his or her supervisor of action taken outside of policy and/or documents the situation and actions taken.

Mission Critical Polices & Procedures:

  •    Work Rules
  •    Working on Raised Floor
  •    Pre work information
  •    Turn Key Data Center
  •    Radio & Cellular
  •    Change Management
  •    Change Management Program
  •    Change Management Plan
  •    Change Management Work Authorization
  •    Checklist
  •    Move in Checklist
  •    Installation Checklist
  •    Electrical Circuits
  •    Telecom Circuits
  •    Working Clearance
  •    Working Clearances
  •    National Electrical Code Requirements
  •    MOP
  •    Working in a Data Center
  •    MOP Checklist
  •    Electrical
  •    Circuit Installation & De Installation
  •    AC Electrical Circuit Installation
  •    AC Electrical Circuit Removal
  •    DC Electrical Circuit Installation
  •    DC Electrical Circuit Removal
  •   Abandon Cables
  •   Critical Power Distributing
  •   Electrical Circuit Usage and Monitoring
  •   Energized Electrical Hot Work
  •   Energized Electrical Hot Work Form
  •   Data Center Grounding
  •   EPO
  •   EPO Emergency Power Off Guidelines
  •   EPO Shunt Trip Wiring to PDU Main Breaker
  •  Switching Procedure
  •  Cable Management
  •  Data Center Cabling Standards
  •  Conduit Cable Builds
  •  Conduit Maxwell
  •  Hot Isle Cold Isle Cabling Example
  •  Fire System Impairment
  •  Cutting Welding & Heating
  •  Pre Hot Work Permit
  •  Cutting Welding Permit
  •  Fire System Impairment
  •  Fire System Impairment Permit
  •  Fire Watch
  •  Paint Color Code
  •  ID of Piping Systems
  •  General
  •  Periodic Rounds & Inspection
  •  General Building Rounds
  •  Daily Summary
  •  Roof Equip
  •  Electrical
  •  Electrical Equip Rounds
  •  UPS System
  •  UPS Switchboard
  •  Electrical Meter Readings
  •  Electrical Switchboards
  •  Generator Daily
  •  Generator Hourly
  •  Electrical Load Monitoring
  •  Mechanical
  •  Mechanical Equipment Rounds
  •  Generator Logs
  •  Chiller Logs
  •  Equipment
  •  Chilled and Condenser Water Systems
  •  Compressed Air Systems
  •  Generator Systems
  •  CRAC, CRAH & Chiller Equipment
  •  Air Conditioning and Chillers – Raised Floor
  •  Centrifugal Log
  •  Centrifugal Chiller Log
  •  Fire System
  •  Fire Protection Equip
  •  Fire Extinguisher Checklist
  •  Situation Escalation Procedures

Healthcare, Schools Policies & Procedures
Administrative Plan    

  • Department Organization Chart
  • Organizational Chart
  • Operations
  • Scope of Operations
  • Annual Policy/Operational Review
  • Monthly Department Reports
  • Annual Department Reports 

Human Resources Plan 

  • Job Descriptions
  • Engineering Director
  • Assistant Engineering Director
  • Engineering Supervisor
  • Secretary
  • Heating, Ventilation, Air Conditioning Technician
  • Electrician
  • Plumber
  • General Maintenance Mechanic
  • Carpenter
  • Groundskeeper
  • Locksmith
  • Painter
  • Fireman/Maintenance Mechanic
  • Lead Mechanic
  • Lead Electrician
  • Lead HVAC Technician
  • Lead Groundskeeper
  • Performance Evaluations
  • Department Dress Code
  • Employee Badges
  • Personnel Scheduling
  • Time Cards/Start of Shift
  • Daily Work Procedures
  • Sick Time
  • Unauthorized Absences

Safety Management Plan 

  • Facility Safety Management Plan
  • General Safety Policy
  • Department Infection Control Policy
  • Ventilation Testing
  • Department Blood Borne Pathogens Policy
  • General Electrical Safety
  • Lockout/Tagout Procedure
  • Non-Clinical Equipment Electrical Testing
  • Extension Cords
  • Electrical Bed Testing
  • Electrical Receptacle Testing
  • Accident/Incident Reporting
  • Asbestos Abatement Plan
  • Confined Spaces
  • Right to Know
  • Control of Legionella within Hot Water and Cooling Tower Systems
  • Eye Protection
  • Handling Compressed Gas Cylinders
  • Cutting and Welding Equipment
  • Material Flammability
  • Helicopter Landing Procedures
  • Grounds Safety
  • Respirator Mask Care
  • Hazardous Surveillance Policy
  • Prevention of Contaminated Air and Smoke Intake
  • Portable Space Heater

Security Management Policy 

  • Security Management Plan
  • Outside Vendor Notification and Control of Materials
  • Key and Lock Control
  • Tool Loan Policy
  • Use of Facility Vehicles
  • Use of Two-Way Radios
  • Sensitive Areas Policy & Procedure
  • Infant Abduction
  • Bomb Threat Search Procedures
  • Bomb Search Checklist
  • Hostage Preparedness

Medical Equipment Management Plan

  • Facility Medical Equipment Management Plan

Building and Grounds Management Plan

  • Landscaping & Grounds Management Plan
  • Ice and Snow Removal Policy
  • Emergency Contact Phone Numbers for Snow Removal
  • Grounds Egress
  • Roof Inspections
  • Painting Schedule
  • Traffic Control
  • Rodent, Pest, and Insect Control

Operations and Maintenance Management Plan

  • Electrical Distribution
  • Electrical/Mechanical Lockout
  • Elevators
  • Elevator Shaft Inspections
  • Emergency Electrical
  • Fire Alarm System
  • Fire Contractor
  • Fire Pumps and Valves
  • Fire/Smoke Walls and Floors
  • Penetrations
  • Ceiling Access Policy
  • Preventive Maintenance
  • Refrigerants
  • Sprinklers
  • Vehicles
  • Emergency Call List
  • Engineering Log
  • Daily Operation of Boiler Plant
  • Boiler Plant Logs
  • Valve Schedule and Charts
  • Blueprint Filing
  • Daily Humidity Readings
  • Contracted Services
  • Routine Rounds
  • Purchasing